Refund & Return Policy

We strive to ensure you love your purchase! However, if you’re not fully satisfied, here’s our simple refund policy:

✅ Eligibility for Refund

• Refunds are only applicable in the following cases:
  • You received a damaged or defective product.
  • You received the wrong item.

❌ No Refunds in These Cases

• Change of mind after ordering.
• Minor color variations due to lighting/screens.
• Custom/personalized items unless damaged.

📦 Return Process

1. Raise a return request within 2 days of delivery via email or WhatsApp.
2. Share unboxing video and images as proof for faster processing.
3. Once approved, return the item unused, in original packaging, within 7 days.

💰 Refund Timeline

• Once the return is received and inspected, the refund will be processed within 5-7 working days to your original payment method.

📌 Shipping Charges

• Shipping charges are non-refundable unless the error is on our side (wrong/damaged product sent).

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📩 For Support or Refund Requests:

Email: info@uvacollections.com
WhatsApp: +91-98191 00022